Disaster assistance available to people impacted by flooding

AS mop up operations commence across the Fraser Coast following the severe flooding, authorities are beginning to share information about how people impacted by the disaster can apply for assistance.

Below are two press releases – issued by the Federal Member for Hinkler and Queensland’s Minister for Fire and Emergency Services.

The Australian Government Disaster Recovery Payment (AGDRP) and Disaster Recovery Allowance (DRA)  will be available from 8am Tuesday, 11 January 2022 to support people in the local government areas of  Bundaberg and Fraser Coast.  
PHOTO: Supplied.

Federal Government assistance for people impacted by flooding

From tomorrow (TUESDAY, 11 January 2022), residents in Hinkler impacted by the current flooding event can apply for financial support  from the Australian Government.  

The Australian Government Disaster Recovery Payment (AGDRP) and Disaster Recovery Allowance (DRA)  will be available from 8am Tuesday, 11 January 2022 to support people in the local government areas of  Bundaberg and Fraser Coast.  

Federal Member for Hinkler Keith Pitt said a number of people in Hinkler had been impacted by flooding  and storm damage, but financial assistance was available. 

“Living in Queensland we know how volatile the weather can be, but as we have done in the past, we will  come together and support one another as the clean-up and recovery begins,” Mr Pitt said. 

“The Disaster Recovery Payment is a one-off, non-means tested payment of $1,000 for eligible adults and  $400 for eligible children. This payment is available to anyone in Hinkler who has suffered a significant loss,  including a severely damaged or destroyed home or serious injury. 

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“The Disaster Recovery Allowance will provide a short-term income support payment to assist individuals  whose income has been affected because of this disastrous event. The Allowance is available for up to 13  weeks, equivalent to the maximum rate of Jobseeker Payment or Youth Allowance. 

“I encourage local residents impacted by the floods to check their eligibility and lodge a claim for  assistance.” 

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Equivalent financial assistance will also be available to eligible New Zealand citizens (‘non-protected’  Special Category Visa, subclass 444 holders) affected by the storms and floods. 

Find it Fraser Coast

People can claim the Disaster Recovery Payment online through myGov. For the Disaster Recovery  Allowance people will need to claim over the phone, by calling the Australian Government Emergency  Information Line on 180 22 66. 

To check your eligibility, click here.

Press release issued by the Office of Keith Pitt, 10 January 2022.


A range of disaster assistance measures are now available in the Queensland local government areas of Bundaberg, Cherbourg, Fraser Coast, Gympie, North Burnett and South Burnett following the devastating heavy rainfall and flooding associated with ex-Tropical Cyclone Seth from 7 – 10 January 2022.

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Assistance is being provided through the jointly funded Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

Minister for Emergency Management and National Recovery and Resilience, Senator the Hon Bridget McKenzie said the heavy rainfall and flooding caused widespread damage in Queensland’s Wide Bay-Burnett region.

“It’s been a very intense period. The Bureau of Meteorology reported 649 millimetres of rain at Mt Kanigan, 506 millimetres at Glenwood and 342 millimetres at Kilkivan – all within a 24-hour period, which is incredibly rare,” Minister McKenzie said.

“This event is still unfolding, but we already know that the severe flooding has tragically resulted in the loss of life, in people being evacuated from their homes, and in significant damage to roads, bridges and other infrastructure.

“Fraser Coast and Gympie are at the centre of this unfolding emergency, with homes and business already submerged.

“Personal Hardship Assistance is now available to support impacted residents in the hardest hit areas of Tiaro, Bauple, Gundiah and Glenwood in the Fraser Coast and the localities of Goomeri, Kilkivan, Tansey, Miva, Woolooga, Theebine, Gunalda and Booubyjan in the Gympie region.

“These are grants of up to $180 per person, to a maximum of $900 for a family of five or more, as well as grants to safely reconnect essential services.

“Assistance is also being made available through the DRFA to help the Cherbourg, Fraser Coast and Gympie local councils cover the cost of clean-up efforts and the repair of essential public infrastructure.

“In addition, low interest loans of up to $250,000 are available to help flood impacted primary producers and small businesses in Bundaberg, Fraser Coast, Gympie, North Burnett and South Burnett to get back on their feet as soon as possible.

“The Australian and Queensland Governments will continue to monitor this developing flood event and will work together with all impacted communities as they recover and rebuild.” 

Queensland Minister for Fire and Emergency Services Mark Ryan said record rainfalls in parts of Wide Bay-Burnett region had caused major damage and the broader region is bracing for further impacts. 

“With the Mary River peaking at 9.96 metres yesterday evening, Fraser Coast Council crews battled through the night on Sunday to protect Maryborough CBD from flooding,” Minister Ryan said.

“Up to 70 businesses and 80 homes in Maryborough have experienced inundation, but the hard work put in overnight has thankfully limited the effect of the floods.

“In recognition of the impact the floods are having on the local economy, freight subsidies of up to $5,000 will also be made available to eligible primary producers in Bundaberg, Fraser Coast, Gympie, North Burnett and South Burnett who experienced inundation.

“Unfortunately, we have already seen people lose their lives in floodwaters and it’s a tragic reminder to all Queenslanders that if it’s flooded, forget it.

“Queensland’s emergency services staff continue to work around the clock in response to the ex-Tropical Cyclone Seth flooding and we will assist all impacted councils and communities.

“The activation of this DRFA assistance is the first for this event but we stand ready to provide extended assistance to ensure impacted communities receive all the support they need to recover,” he said.   

For information on Personal Hardship Assistance, contact the Community Recovery Hotline 1800 173 349 or visit www.qld.gov.au/community/disasters-emergencies.

For more information on loans for primary producers and small businesses phone Queensland Rural and Industry Development Authority on 1800 623 946 or visit www.qrida.qld.gov.au.

For information on the freight subsidies visit www.daf.qld.gov.au or phone the DAF Customer Service Centre on 13 25 23.

Information on disaster assistance can be found on the Queensland Reconstruction Authority’s website at www.qra.qld.gov.au.

Press release issued by Minister Mark Ryan, 10 January 2022.

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